The business side of your practice, run properly.
MEDEX runs everything around the medicine — billing and RCM, medical scribing, chronic care management, credentialing and front-office staff — inside the system your practice already uses.
HIPAA-compliant · BAA signed before any data moves · No long-term contracts · 30-day exit
Monthly collections recorded engagement
+$57k / moWhat changed six-provider practice
Recorded engagement outcomes shown for context, not a live client feed. Individual results vary.
Clean-claim rate
Accepted on first submission
Average days in A/R
Across active engagements
Net collection rate
Of contracted allowable
Denials overturned
Of denials we work
Trailing twelve months across MEDEX client practices. These are recorded outcomes, not projections; individual results vary by specialty, payer mix and starting position.
A practice shouldn't need a billing company, a scribe agency, a care-management vendor and a staffing firm to run medicine it already practices. It needs one firm accountable for all of it.
MEDEX works with independent practices and clinics — primary care, internal medicine, behavioral health, urgent care and most office-based specialties. Typically two to forty providers.
Five operations. One accountable desk.
Every line below usually means another vendor, another contract, another person to chase. At MEDEX they share one team, one point of contact and one monthly report.
Revenue cycle management
Claims, appeals, posting and AR — worked every day.
The full cycleMedical scribing
Notes drafted in your EHR, ready for sign-off that day.
How it worksCare management
Enrolment, outreach and time logs — revenue you already qualify for.
What it paysCredentialing & enrollment
Every payer, CAQH maintained, effective dates protected.
The timelineFront office & staffing
Your phones answered in your name. Where most billing failures start.
The staffing modelPlatform names indicate compatibility only. All marks belong to their respective owners; no affiliation or endorsement is implied.
One cycle. Six points where money leaks.
Most practices lose revenue quietly — at the denial loop above all. We own every point, so nothing exits the cycle unpaid.
What changed, and how fast.
Measured against the practice's own reports from the ninety days before we started — figures a practice manager can verify in their own system.
Two years of unworked denials, cleared in one quarter.
Telehealth coding fixed, and a program they weren't billing.
The front desk stopped losing charges before they became claims.
Software catches. People decide.
Most billing companies sell you headcount and hope. MEDEX runs an automation layer built by our own engineering team, so the machine does the watching and certified staff spend their day on judgment calls. Nothing bills, appeals or touches a chart without a human signing it.
Eligibility runs itself
Every scheduled patient is checked against the payer automatically the night before. Coverage lapses and auth requirements surface while there's still time to fix them.
Every claim is scored
Claims are checked against payer-specific rules and the denial history of your own book. Anything likely to deny gets held and corrected rather than submitted and appealed.
Payers get chased automatically
Status checks run on a schedule instead of when someone gets to them. Our voice agents sit on hold with the payer so a person doesn't have to — then hand a human the exceptions.
In-house, typical biller, or MEDEX.
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